{"id":19617,"date":"2024-08-30T16:29:20","date_gmt":"2024-08-30T14:29:20","guid":{"rendered":"https:\/\/nandi.info\/?p=19617"},"modified":"2024-08-30T16:29:27","modified_gmt":"2024-08-30T14:29:27","slug":"caisse-nationale-dassurance-maladie-1er-organisme-public-de-prevoyance-sociale-au-mali-a-obtenir-la-certification-iso-9001-version-2015","status":"publish","type":"post","link":"https:\/\/nandi.info\/?p=19617","title":{"rendered":"Caisse Nationale d\u2019Assurance Maladie\u00a0: 1er organisme public de pr\u00e9voyance sociale au Mali \u00e0 obtenir la certification ISO 9001 version 2015 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0"},"content":{"rendered":"\n

Depuis 2021, la Caisse Nationale d\u2019Assurance Maladie (CANAM) du Mali s’est engag\u00e9e r\u00e9solument dans la mise en place d’un Syst\u00e8me de Management de la Qualit\u00e9 afin de r\u00e9pondre aux exigences de la certification ISO 9001 version 2015. Ce projet d’envergure vise \u00e0 rehausser l’efficacit\u00e9 organisationnelle de l’Organisme, assurant ainsi une qualit\u00e9 de service optimale \u00e0 ses assur\u00e9s.<\/strong><\/p>\n\n\n\n

Les pr\u00e9mices de cette d\u00e9marche ambitieuse remontent \u00e0 mai 2021 o\u00f9 il a \u00e9t\u00e9 mis sur pied, sous l\u2019\u00e9gide du Directeur g\u00e9n\u00e9ral, le m\u00e9decin G\u00e9n\u00e9ral de Brigade Boubacar DEMBELE, un Comit\u00e9 de Pilotage et une \u00e9quipe Projet. Ces deux instances ont jou\u00e9 un r\u00f4le d\u00e9terminant tout au long du processus pour garantir la conformit\u00e9 aux 309 exigences de la norme ISO 9001 version 2015. <\/p>\n\n\n\n

 Sous la direction du Cabinet Afrique Comp\u00e9tences, les \u00e9quipes de la CANAM ont travaill\u00e9 activement \u00e0 l’\u00e9laboration de treize (13) processus m\u00e9ticuleusement con\u00e7us et impl\u00e9ment\u00e9s \u00e0 travers des proc\u00e9dures rigoureuses.  Parmi ceux-ci, on retrouve la gestion du syst\u00e8me de management qualit\u00e9, l’affiliation et l’immatriculation, le conventionnement et la qualit\u00e9 des soins, le contr\u00f4le m\u00e9dical et la liquidation, le recouvrement et les cotisations, ainsi que la gestion des ressources humaines.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u00c0 l’issue d’une mission d’audit, le Cabinet d’audit APAVE CERTIFICATION a conclu, le vendredi 27 octobre 2023, que la CANAM remplissait les crit\u00e8res requis pour obtenir la certification. <\/p>\n\n\n\n

 Le certificat a \u00e9t\u00e9 officiellement d\u00e9livr\u00e9 le 02 f\u00e9vrier 2024 \u00e0 la CANAM.<\/p>\n\n\n\n

 Selon le Directeur G\u00e9n\u00e9ral, \u00ab l’obtention du certificat ISO 9001 version 2015 repr\u00e9sente une garantie de qualit\u00e9 durable pour toutes les parties prenantes de la CANAM, notamment les assur\u00e9s, la Caisse Malienne de S\u00e9curit\u00e9 Sociale (CMSS), l’Institut National de Pr\u00e9voyance Sociale (INPS), les prestataires de soins et toutes les autres partenaires \u00bb. Cette r\u00e9ussite, dira-t-il, t\u00e9moigne de l’engagement de la CANAM envers l’excellence et la satisfaction des usagers, ouvrant ainsi la voie \u00e0 de nouveaux horizons prometteurs dans le domaine de la protection sociale au Mali.<\/p>\n\n\n\n

 La certification ISO 9001 version 2015 obtenue par la CANAM repr\u00e9sente bien plus qu’une simple reconnaissance de ses efforts en mati\u00e8re de qualit\u00e9 de service. Elle rev\u00eat une importance cruciale en pr\u00e9lude \u00e0 l\u2019op\u00e9rationnalisation, tr\u00e8s prochaine, du R\u00e9gime d’Assurance Maladie Universelle (RAMU). En tant qu\u2019acteur du syst\u00e8me de sant\u00e9 malien, la CANAM est d\u00e9sormais solidement positionn\u00e9e pour jouer un r\u00f4le moteur dans la concr\u00e9tisation du RAMU, en assurant la qualit\u00e9 des prestations et la transparence des processus. Ainsi, la certification ISO 9001 version 2015 s’inscrit comme un jalon majeur sur la voie vers une couverture sant\u00e9 universelle et de qualit\u00e9 au Mali. <\/p>\n\n\n\n

Service Communication et Relations Publiques\/CANAM<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Depuis 2021, la Caisse Nationale d\u2019Assurance Maladie (CANAM) du Mali s’est engag\u00e9e r\u00e9solument dans la mise en place d’un Syst\u00e8me de Management de la Qualit\u00e9 afin de r\u00e9pondre aux exigences…<\/p>\n","protected":false},"author":1,"featured_media":19619,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[43,21],"tags":[],"class_list":["post-19617","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nandi-info","category-societe"],"jetpack_publicize_connections":[],"featured_image_urls":{"full":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"thumbnail":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-150x150.jpg",150,150,true],"medium":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-300x205.jpg",300,205,true],"medium_large":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-768x525.jpg",768,525,true],"large":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-1024x700.jpg",1024,700,true],"1536x1536":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"2048x2048":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"penci-recipe-1200x1200":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"penci-recipe-1200x900":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"penci-recipe-1200x675":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-1080x675.jpg",1080,675,true],"penci-single-full":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"penci-slider-full-thumb":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"penci-full-thumb":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg",1080,738,false],"penci-slider-thumb":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-1080x663.jpg",1080,663,true],"penci-magazine-slider":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-780x516.jpg",780,516,true],"penci-thumb":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-585x390.jpg",585,390,true],"penci-masonry-thumb":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-585x400.jpg",585,400,true],"penci-thumb-square":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-585x585.jpg",585,585,true],"penci-thumb-vertical":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-480x650.jpg",480,650,true],"penci-thumb-small":["https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat-263x175.jpg",263,175,true]},"author_info":{"display_name":"Nandi","author_link":"https:\/\/nandi.info\/?author=1"},"category_info":"Nandi.info<\/a> Soci\u00e9t\u00e9<\/a>","tag_info":"Soci\u00e9t\u00e9","comment_count":"0","jetpack_featured_media_url":"https:\/\/nandi.info\/wp-content\/uploads\/2024\/08\/canam-certficicat.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/posts\/19617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nandi.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19617"}],"version-history":[{"count":1,"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/posts\/19617\/revisions"}],"predecessor-version":[{"id":19621,"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/posts\/19617\/revisions\/19621"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nandi.info\/index.php?rest_route=\/wp\/v2\/media\/19619"}],"wp:attachment":[{"href":"https:\/\/nandi.info\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nandi.info\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nandi.info\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}